LibAnswers: Library FAQs

Guest printing using Wepa software

Option 1:

1. Printing can occur only by utilizing Cloud storage such as Google Drive, Microsoft One Drive, Office365, Box or Dropbox under the following circumstances
   1. Document is already saved in the Cloud
   2. Document is created directly in the Cloud using library computer
   3. Text from a website is copied and pasted into a blank document in the Cloud
   4. A pdf is opened directly into the Cloud
2. Go to print station and log into Cloud storage
3. Select ‘yes’ when asked if Wepa has permission to access files in Cloud storage.
4. Select files to be printed and push green print button
   1. Select single-sided or double-sided. Black and white or color
5. Select payment method
   1. Pay by credit card. Wepa will charge a $  .40 surcharge for jobs under $5.00
   2. Pay with a pre-paid $5.00 Wepa print card purchased from the print card station
   3. Pay with funds deposited directly with Wepa (see instructions below on how to set up a Wepa account)
6. Once payment has been accepted, printing will begin

Option 2:

1. Open a new email. Use email address associated with your Wepa account to upload to print queue. If a different email address is used, then you will be considered a ‘Guest’ and the Wepa code provided in Step 6 will be required to print.
2. Enter print@wepanow.com in ‘To:’ field.
3. Attach document(s) to email (File size must not exceed 50MB. Email provider may have file size restrictions as well).
4. Send email if desired print settings are black&white and single-sided.
5. Enter in first line of email body Color and/or Duplex (double-sided) to change settings. Options will apply to all attached documents.
6. Email reply will appear in Inbox within minutes. Allow more time for multiple documents or large file sizes. The confirmation email will provide a Wepa code to use at the print station. If email was sent using associated email address with wēpa account, document(s) will be available in print queue.

To create an account with Wepa (must be done at a computer not at a print station)

1. Go to www.wepanow.com
2. Click on blue Login button in upper right-hand corner of screen
3. Click on Register tab in middle of screen
4. Enter first name, last name, email address, confirm email address
5. Create password (at least 6 characters) and confirm password
6. Submit
7. Once message of “Your account has been created successfully. You can now log in” appears, log into account.
8. Add money to account by selecting the "Add More" link to the left of the Wepa balance